- How to shop at chunriuk.com?
 
  Step 1: To buy - Click on ''add to basket''.
  Step 2: Complete the payment transaction.You 
   should  be able to pay by credit card.
   Note: Please go through the measurement form and
   colour chart as a member of staff will contact you for 
   these details once payment has been processed
 
- Is it safe to shop at chunriuk.com?
 
   We adopt stringent security measures to ensure that 
   critically sensitive information, such as your personal    
   information and your credit card details are protected.
 
- Are Colour choices available ?
 
   For colour choice you can refer our colour chart.
   We can make the dress in any colour of your choice at 
   no additional cost.
 
- What are the different credit cards accepted by  
  chunriuk.com?
 
    We accept all major credit cards. we also allow bank 
    transfers. Customers from outside uk pay in their local 
    currency, as billed by their 
    credit card issuing institution.
 
- Do you deliver worldwide?
 
   Yes we deliver in the uk, europe and worldwide
 
- How do I get in touch with chunriuk.com for any 
  help?
 
   Please email us at info@chunriuk.com or telephone 
   on:  +004401213285355
 
- How can I track my order parcel ?
 
  Once you have placed an order we will email you or  
  ring you and give you a   order number. You can track  
  status of your order by ringing us on: +00441213285355 
  or emailing us at: info@chunriuk.com
 
- What is Return Policy of chunriuk.com ?
 
  We take stringent measures to ensure that the items 
  delivered to you are in perfect condition. However, 
  there is a remote possibility that the item may be   
  damaged during transit or that a wrong item is  
  delivered to you. In such cases when your ordered 
  item may be damaged during transit or that a wrong  
  item  is delivered to you, we will replace the item at no 
  extra cost, provided that the request for replacement /  
  return of item is made by you within two days from the 
  receipt of the package. Such request should be made 
  by getting in touch with our customer support
  executive by sending an email at info@chunriuk.com 
  and giving the reference of your order number, product
  details and the price. On receipt of your parcel, we 
  shall  immediately courier a replacement of the same 
  products at our costs provided we find that our 
  products were damaged in transit or that a wrong item
  was delivered to you. There are no extra shipping 
  charges for the delivery of replacement items. In case a
  wrong item is delivered to you, you must courier it back
  to us, and we will refund any charges. We will in any
  case, courier you your correct ordered dress/package. 
  As far as our outfits, which are altered as per your
  specifications/ alterations, you should appreciate that
  each outfit ordered online is individually altered as per
  your body shape and size and made to fit perfectly in
  accordance to the measurements provided. Also, as far
  as our outfits, which are not altered, you should kindly
  bear in mind that relatively, fashion is an evolution. Due
  to the dynamism of this evolution, we shall not be able
  to accept back your ordered dresses. Therefore, kindly
  be informed that chunriuk.com will not be able to
  refund any online sales or exchange any of your
  ordered dresses at www.chunriuk.com except in cases
  that a wrong item is delivered to you. We respect
  customers ability to support chunriuk.com's "no return
  no exchange"  to help us deliver the very best
  and latest in Indian fashion. chunriuk.com firmly
  believes that all the customers who order online are
  aware that colours seen on a monitor will be slightly
  different as compared to the color of actual outfit
  ordered and that the body measurements supplied by
  you for alterations will be correct.
 
- What are the shipping charges?
  Shipping charges vary depending on how urgent the   
  order is, how heavy the item is and where the item is  
  being shipped to. Delivery charges will be displayed 
  during checkout

- I want small changes made, like long sleeves  
  instead of short, longer blouse to cover my 
  midriff, etc. is it possible?
 
  As we specialise in customising outfits all these 
  changes are possible
 
  Thank you
 

 

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